Immediately after your payment is processed a CS-Cart license will be generated for you. Along with your license, an account for our Customer Help Desk system will be created.
After anti-fraud verification, account details will be e-mailed to you at the address you specified in the checkout process, usually within 1 business day. In some instances a manual verification of identity can occur in which you will be contacted to supply proof of your identity. In these rare cases the verification process can be longer than one business day.
Our Customer Help Desk system will enable you to communicate directly with our technical specialists. Services offered here are, but not limited to, technical support, order modifications, custom development and additional licensing at reduced cost.
Once the verification process is completed, your license will be active and you will receive an e-mail with instructions for downloading the latest release of CS-Cart as well as all related documentation from the File area in the Customer Help Desk system.
Your Customer Help Desk account will be active immediately after your account is created. Use our Customer Help Desk system to contact us with any questions you may have.